Customs and Import Destruction

Customs Australia-Approved Destruction Services

Corporate Document Destruction has been engaged by Customs Australia, now part of the Australian Border Force (ABF), since 2005 to undertake the important task of destroying goods that are deemed to not comply with importing regulations.

What is Customs Import Destruction?

Customs import destruction is the regulated process of disposing of goods that are denied entry into Australia by the ABF. When imported products fail to meet Australian customs requirements, biosecurity standards, or safety regulations, they must be destroyed under official supervision to prevent their entry into the Australian market.

This controlled destruction process ensures compliance with federal laws while protecting consumers, local industries, and the environment.

Why Are Imported Goods Destroyed at Customs?

The Australian Border Force may require customs import destruction for several critical reasons:

  • Biosecurity Threats: Australia maintains strict biosecurity protocols to protect its unique ecosystem. Goods contaminated with pests, diseases, or prohibited biological materials pose significant risks to agriculture and native wildlife. The Department of Agriculture, Fisheries and Forestry works closely with ABF to identify and eliminate these threats.

  • Prohibited and Restricted Goods: Items that violate Australian law, including counterfeit products, unsafe goods, or items containing banned substances, cannot enter the country. Customs import destruction prevents these products from reaching consumers and protects intellectual property rights.

  • Non-Compliance with Australian Standards: Products that fail to meet mandatory Australian safety standards, labeling requirements, or regulatory certifications must be destroyed rather than allowed into commerce. This includes everything from electrical goods without proper certification to food products with incorrect labeling.

  • Quarantine Failures: Goods that arrive with inadequate fumigation certificates, contaminated packaging, or undeclared organic materials are subject to immediate destruction to prevent the introduction of exotic pests and diseases.

Safe, Secure, Sustainable Product Destruction

At Corporate Document Destruction we collect any seized products directly from Australian Customs in a 100% secure, GPS-tracked truck. They are then transported to a shredding facility and destroyed so thoroughly that they end up as completely unidentifiable shredded matter -- with most of the resulting material being able to be sustainably recycled.

Authorized Destruction Facilities

Customs import destruction must occur at facilities approved by the Australian Border Force and relevant regulatory bodies. These authorized facilities maintain strict protocols for handling different types of goods, from hazardous materials to counterfeit products.

Licensed waste management companies like CDD have customs destruction credentials to ensure that disposal methods meet environmental regulations while providing the necessary documentation for customs compliance.

Keeping your business, your business.®

If you want an obligation-free quote call 03 9460 9800, enquire about our services or book a collection.

The team at Corporate Document Destruction (CDD) are fantastic. We have used their confidential bin service for over 5 years! They are always reliable and very accommodating with special deliveries of extra bins and special pick-ups. Alex is very professional and a pleasure to deal with. It's nice to be able to pick up the phone and speak to the team and trust your request will be sorted. Great service and team! Thanks.

Angela, HR, The University of Melbourne

I haven’t had a chance until now to say thank you very much for all your years of service to our office.  Nothing was ever too much trouble for you.

Anna Bencic, Worksafe Victoria

I would like to take this opportunity to thank you for all your assistance with this project. It was quite demanding and required a fairly big effort from yourself the rest of your team.

I believe I will be contacting you again in perhaps 2-4 weeks with a view to destroying additional tapes. As the previous task was fairly large, I will endeavour to reduce the quantity per day of destruction, so we may have another 2 trips to plan. Nonetheless, as soon as we are ready, I’ll be in touch.

Consignment Security Manager, Note Printing Australia Ltd

Cannot believe the response time - called Alex and he was in my office with his trolley within two minutes. TALK ABOUT EFFICIENT!!! Can't ask for better service than that :)

Lisa Caines

We have been using the secure shredding services of CDD for over 8 years and have at all times found such services to be times, efficient, courteous and competitive.

Managing Partner, Melbourne CBD Legal Services Firm

Thank you Alex!

We had a huge amount of document destruction to be undertaken and imagined it would take days but in fact it was completed in a matter of hours! The process was so easy and Alex is a pleasure to deal with. Very reliable, efficient and trustworthy with sensitive documents. Your service is absolutely fantastic- thank you again

Melbourne Spine Institute

Thank you for the quick and friendly service from the team at Corporate Document Destruction. I was very impressed with the fact that when I called I spoke directly to a human being (no call centre!), and they made my pick up their highest priority. Thanks again!

Meri H., CEO, Digital Marketing Company, Melbourne CBD

Thanks to Alex and the team at Corporate Document Destruction for their excellent and efficient service. We have a home office and had accumulated a few plastic tubs of documents that were too sensitive and personal to be thrown in the recycle bin. After talking with Alex he organised a bin to be delivered, the driver helped us load all our documents into the secure bin and took it right away. I never realised this would be so easy.

Michael S., Creative Director, Web Design Agency